Human Resources Outsourcing, Supervisor

Overview As a Human Resources Outsourcing (HRO) Supervisor at RSM, you will play a strategic leadership role in overseeing HR service delivery for multiple clients across diverse industries. You will lead a team of HR consultants, ensuring high‑quality HR support, compliance, and operational excellence for small and mid‑size businesses across the U.S. Responsibilities Client & Team Leadership: Oversee a team of HR consultants, ensuring effective execution of HR operations, compliance, and advisory services for multiple clients.

HR Advisory & Compliance: Provide strategic HR guidance on employee relations, performance management, legal compliance, and best practices. Process Optimization & Scalability: Develop and standardize repeatable, scalable HR processes that improve efficiency and consistency across clients. Multi‑Client HR Oversight: Manage HR service delivery across multiple clients or business units, ensuring tailored and compliant support.

HRIS Implementation & Technology Management: Lead and support client‑side HRIS selection, implementation, and optimization (e.g., Rippling, UKG, ADP, Paychex, Paylocity). Mergers & Acquisitions (M&A) Support: Assist with HR due diligence, risk assessment, and post‑merger integration strategies. HR Assessments & Compliance Reviews: Conduct comprehensive HR compliance assessments, identify potential risks, and develop corrective action plans.

Business Development & Practice Growth: Support proposals, client presentations, and service expansion initiatives as an HR subject matter expert. Talent Development & Team Coaching: Mentor and develop HR consultants, ensuring continuous learning and professional growth. Ambiguity & Change Management: Lead teams and clients through organizational change, workforce transitions, and evolving business needs.

Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field. 5–10+ years of HR experience supporting U.S.‑based organizations. Experience managing HR professionals (mentoring, coaching, performance management). Multi‑client or multi‑business‑unit experience (consulting, outsourcing, or large‑corporate HR roles with multiple stakeholders).

Expertise in U.S. based HR strategy, compliance, policy development, and process improvement. Experience advising on complex U.S. HR matters (employee relations, performance management, legal compliance, investigations).

Proven ability to build, optimize, and scale HR processes. Strong project management skills (HR technology implementations, mergers/acquisitions, assessments). Experience with HRIS selection and implementation (Rippling, UKG, ADP, Paychex, Paylocity, etc.).

Ability to manage ambiguity, lead through change, and navigate complex stakeholder needs. Excellent communication and relationship‑building skills (internal teams, clients, leadership). Travel up to 25% may be required based on client and business needs.

Preferred Qualifications SHRM and/or HRCI certification. Experience in HR outsourcing or HR consulting firms that support U.S. based clients. Benefits certifications or insurance licenses are a plus.

Experience supporting multiple industries and consulting on HR best practices. Familiarity with HR compliance assessments, M&A, and HR process automation. Business development support experience and/or willingness to learn (proposals, client meetings, service expansion).

Compensation Compensation Range: $88,000–$150,000. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. Pay will reflect experience, performance, and skills; the exact figure within the stated range will be determined at hiring.

Benefits At RSM, we offer a competitive benefits and compensation package for all our people. We provide flexibility in your schedule, allowing you to balance life’s demands while serving clients. Additionally, we support health, dental, vision, retirement, and other standard benefits.

EEO & Employment RSM does not tolerate discrimination or harassment based on race, color, creed, sincerely held religious beliefs, practices or observances, sex (including pregnancy or nursing disabilities), gender (including gender identity and/or gender expression), sexual orientation, national origin, ancestry, familial or marital status, age, physical or mental disability, citizenship, political affiliation, medical condition (including family and medical leave), domestic violence victim status, past, current or prospective service in the Canadian uniformed service, Canadian Military/Veteran status, predisposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.

If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or email careers@rsmus.com. #J-18808-Ljbffr