Interim Assistant Director of Strategic Planning

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Hays Accountancy and Finance are currently supporting our client, a large, complex public sector organisation undergoing significant transformation. This organisation plays a central role in delivering critical services across a multi-stakeholder environment and is focused on driving strategic change, performance improvement, and enhanced customer engagement across its operations.

As Assistant Director, you will operate at a senior leadership level, supporting the Director and Executive team to deliver strategic priorities and transformation initiatives. You will lead a broad portfolio covering strategic planning, performance management, customer engagement, governance, and service improvement.

Your new role Leading the development and delivery of corporate and operational strategic planning frameworksDriving organisation-wide performance management, including KPI development and reportingDeveloping and embedding a customer engagement strategy and feedback frameworkOverseeing governance, risk, and assurance reporting processes at a corporate levelSupporting business planning cycles, including annual plans and long-term strategic initiativesLeading service improvement and transformation programmes to enhance efficiency and performanceManaging stakeholder relationships across internal leadership teams and external partnersProviding strategic insight and briefing to senior leadership and board-level stakeholdersLeading multidisciplinary teams across planning, performance, and customer functionsContributing to financial planning, budget oversight, and business case development

What you'll need to succeed A degree or relevant professional qualification plus at least 3 years' senior management experience,

ORAt least 5 years' senior management experienceExperience must include leadership across at least three of the following areas:Strategic planningPerformance managementService improvementCustomer engagement / customer serviceRisk managementCorporate governanceIn addition, applicants must demonstrate:Proven experience of team leadership and people managementExperience of financial management and budget oversightA strong track record in leading organisational change and service improvement initiativesDelivery of performance management programmes, achieving key targets and measurable improvements over a sustained periodExperience working with a broad range of stakeholders, both internal and external, to deliver successful outcomes

What you'll get in return Opportunity to work at a senior leadership level within a high-impact organisationExposure to complex transformation and strategic programmesCompetitive salary aligned to senior public sector bandsFlexible working options available

What you need to do now

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