Assistant Community Manager
FirstService Residential Careers
Job Description
Description Job
Overview
As an Assistant Community Manager, you will p rovide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors.
Your Responsibilities
Provide exceptional customer service to clients and vendors at all times Respond to inquiries and provide resolution to questions or concerns in timely fashion Assist with the daily general financial management and recordkeeping Assist with bid process Conduct regular inspections of site , where needed. Maintain all records in Connect including work orders, resident information, Association documents , community information. Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices Attend all Board meetings, where necessary Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
Assist all walk-in homeowners and refer to Community Manager, when necessary. Handle mailings, as needed and required . Recordkeeping - binders to be kept with the following: Monthly Agendas, Modification Requests, Work Orders, Financials (including Social/Trip accounting).
Meet with Community Manager weekly to ensure completion of open action items. Regular attendance and punctuality are
essential functions
for
the role
Skills
therefore, management has the right to assign or reassign schedules,
duties
and
responsibilities
to this job at any time . Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate
qualifications
based on specific job-related characteristics. Job
Qualifications
and Characteristics Assessed: The AEDT evaluates candidates based on job
qualifications
and characteristics pertinent to
the role
, including
skills
,
experience
, and competencies relevant to the position
requirements
. These
qualifications
are determined by the unique needs of each role within
our company
. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com . Requesting Information
About
the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information
about
the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.