Administrative Assistant

Position Overview We are seeking a proactive and detail-oriented Administrative Assistant to support our team with various administrative tasks and ensure the smooth operation of our office. The ideal candidate will be highly organized, possess excellent communication skills, and be able to manage multiple tasks efficiently. This position will report to the office manager and perform various tasks to support managers and employees. Key Responsibilities Perform accurate and efficient data entry into company systems and records Answer and direct incoming phone calls with professionalism and courtesy Provide prompt and helpful responses to customer inquiries and concerns Communicate with customers via email in a clear, timely, and professional manner Maintain organized filing systems (both digital and physical) Support daily administrative operations and general office tasks Key Attributes Effective Communication: Communicate clearly with the Office Manager, team, and customers. Customer Focus: Be friendly, responsive, and exceed customer expectations. High Standards: Maintain accuracy, attention to detail, and timeliness. Team Collaboration: Work well with colleagues and customers. Honesty: Be truthful and respectful. Work Ethic: Work diligently to add value. Perseverance: Complete tasks reliably over time. Humility: Be a team player with a positive attitude. Initiative: Think and act proactively and decisively. MS Office: Proficient Qualifications Education: High school diploma or equivalent. Experience: Previous office or customer service experience preferred. Benefits: Medical insurance 401(k) with company match Paid time off Tender Lawn Care, a family-owned business since 1949, serves over 2,000 commercial and residential clients in West Michigan. We are a values driven organization with a focus on honesty, hard work, perseverance, and respect.