Supply Lead

Job Title: Supply Lead - Retail Network Location: Mumbai (On-site) Website: LinkedIn:

About LoveLocal:LoveLocal is India's fastest growing hyper-local quick-commerce platform, empowering local retailers. We are revolutionizing how India shops for daily essentials by digitizing our favorite neighborhood retailers.

LoveLocal specializes in the freshness categories - fruits & vegetables, meats & fish, dairy, grocery and more. It delivers trusted local freshness and quality to consumers, at quick commerce speeds and zero delivery fees.Leveraging video-based shopping and AI, LoveLocal is bringing everything consumers love about shopping locally, online. Recently, LoveLocal raised an $18m Pre-Series B investment - the largest round ever raised by a solo women tech founder in India.

It featured some of the most prominent investors and founders globally.

About Our Leadership TeamThe leadership team at LoveLocal are a group of passionate builders, operators, and problem-solvers driving innovation in hyperlocal commerce. With deep experience across technology, growth, operations, and business, the team is focused on building scalable solutions and creating meaningful impact for local businesses and consumers across India.

About the RoleAs the Supply Lead, you will be responsible for building and scaling LoveLocal's supply backbone - ensuring high availability, efficient operations, and strong partner networks.This role is critical to delivering a seamless customer experience by ensuring that what users see is always available, affordable, and deliverable.

What You'll Own1. Supply Network ExpansionDrive Delivery Partner (DP) onboarding across key clustersBuild and scale a reliable vendor ecosystem

• Availability & FulfillmentEnsure high product availability across categoriesOptimize fulfillment rates and reduce cancellationsSolve real-time supply gaps with quick interventions
• Vendor & Partner ManagementManage relationships with:VendorsDelivery partnersImprove partner performance through structured engagement
• Cost & EfficiencyOwn cost per order and supply-side efficiencyIdentify levers to optimize logistics and operational costs
• Partner Experience (PQMI)Improve DP experience, quality, and performanceEnsure smooth onboarding, training, and issue resolution
• Supply-Demand MatchingWork closely with RX & Growth teams to ensure:Right supply in high demand areasBalanced marketplace dynamics

What Success Looks Like (KPIs)Order fulfillment %Reduced cancellation ratesLower cost per orderStrong vendor & DP retentionImproved SLA adherenceDelivery Partner Experience & control DP churn

Who Are We looking at : 4-7 years in supply chain / logistics / marketplace opsStrong experience in vendor or partner managementAnalytical thinker with cost optimization mindsetComfortable working in fast-paced, execution-heavy environmentsStrong negotiation & stakeholder management skillsAdvanced Excel skills are non-negotiable.

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