Senior Manager - Steel Logistics Operations (Louisiana)

Overview

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico.

GLOVIS America provides quality service to customers and vendors in the automotive, freight forwarding, parts distribution, used car, and fuel industries by utilizing the latest information systems and advanced technologies.

Summary The Senior Manager - GFF Business Development (Steel Logistics Operations) will be responsible for managing operations related to the new Hyundai Steel Louisiana Plant business, Equipment & Steel Product Shipments. This role will take initiative to develop new business models and routes to meet customer expectations and ensure on-time delivery of all shipments.

Responsibilities

Manage and Coordinate Sales & Operations of Hyundai Steel Louisiana Plant

• Develop and execute transportation plans for construction materials and heavy equipment
• Align transport schedules with project timelines and proactively manage risks
• Ensure on-time delivery of all trucks and shipments to customers
• Maintain operations focus on customer satisfaction by providing problem-solving resources
• Resolve operational issues
• Supervise and assist team members
• Interface and collaborate with other departments to maximize customer satisfaction
• Plan, oversee, and coordinate day-to-day activities to improve effectiveness, productivity, and performance
• Provide customer service and client management to increase service satisfaction
• Set up, develop, implement, and review operational policies and procedures
• Set up accounts and systems for Hyundai Steel and new customers
• Establish working relationships and negotiate with transportation and service providers
• Analyze data to assess performance and implement improvements
• Help develop standard operating procedures (SOP) for the team
• Track and input delivered data into systems
• Supervise and process AR/AP invoices for Freight Forwarding
• Other duties as assigned

Manage related operations in a cost-effective manner

• Track costs, service levels (delivery time, damages, etc.), KPI, contracts, cost saving, and overall improvement
• Manage and monitor demurrage, detention, and/or any accessorial charges
• Resolve accounting issues and assist team members
• Maintain controls over accounting transactions
• Backup, support, and maintain responsibilities of logistics analysts and team members
• Make recommendations to improve team operations
• Provide excellent logistics solutions
• Support administrative tasks from management as needed
• Provide reports and information to internal customers (Operations, Accounting, etc.)
• Support special projects requested by customers and management
• Provide timely escalation and response for urgent or exception situations
• Other duties as assigned

Compensation

Compensation Range
$83,000 - $95,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
• Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent verbal and written communication skills Required
• Excellent interpersonal skills Required
• Proficient PC skills - Word, Excel, PowerPoint, Outlook, database management systems Required
• Organized and strong attention to detail Required
• Ability to work well under pressure and efficiently prioritize tasks Required

Education & Experience

• H.S Diploma/G.E.D Required
• Bachelor's Degree Preferred
• 8 - 12 Years of Direct Experience in Logistics, Supply Chain Management, and/or Business Administration Required
• 10 - 15 Years of Direct Experience in Logistics, Supply Chain Management, and/or Business Administration Preferred
• 1 - 3 Years of Supervisory Experience Required

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of domestic travel - 35%
• Stand/walk
• Carry/lift up to 15 pounds

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position will be located in the Baton Rouge, LA office. Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.