Medical Scheduler at Raleigh Clinic
Raleigh Orthopaedic Clinic
Job Description
Support seamless patient care as a Medical Scheduler at our Raleigh location. This full-time position focuses on providing excellent service while managing appointment schedules. As a part of our medical practice, you’ll handle patient appointments, answer calls, and coordinate with clinical teams to ensure efficient scheduling.
This role will require attention to detail and excellent customer service to manage both new patient requests and follow-up appointments effectively. Key Responsibilities: • Answer multi-line phone calls from patients and providers • Schedule and update patient appointment information • Ensure organized and accurate schedule maintenance • Collaborate with departments for care continuity • Address patient inquiries and provide necessary information Requirements: • Previous experience in medical scheduling or call center • Strong organizational and detail-oriented skills • Proficient in communication and customer service • Ability to thrive in a high-volume call setting • Familiarity with electronic health record systems Apply your skills in organizing and scheduling to enhance patient experiences at our Raleigh clinic. #J-18808-Ljbffr