Appointment Scheduler for UHN Medical Imaging

Support patient care at UHN as an Appointment Scheduler in the Medical Imaging department. This full-time role prioritizes coordination and exceptional customer service. UHN is looking for an Appointment Scheduler to enhance patient appointment processes at its Toronto General Hospital site.

This role revolves around scheduling appointments, managing imaging requests, and assisting patients with preparatory information. Your interpersonal skills and clerical abilities will ensure smooth operations and effective communication within the department. Key Responsibilities: • Manage scheduling, rescheduling, and cancellation of appointments • Process and document imaging study requests • Provide patients with comprehensive exam preparation details • Conduct clerical duties supporting imaging leadership • Address patient inquiries through effective customer service Requirements: • Grade 12 completion or equivalent education • Minimum 1 year in a healthcare environment • At least 2 years in a customer service position • Knowledge of computer/word processing tools • Strong verbal and written communication skills Contribute to UHN’s mission of patient-centered care by streamlining scheduling procedures in Medical Imaging. #J-18808-Ljbffr