IT Technical Support Specialist Mississauga

Elevate your IT career as a Technical Support Specialist in Mississauga. This full-time role focuses on providing exceptional technical assistance and troubleshooting for hardware and software across the organization.

As an IT Technical Support Specialist, you will deliver first- and second-level support to employees, resolving issues efficiently while maintaining end-user devices and workplace technology. Key responsibilities include installing and configuring desktops, addressing help desk tickets, and managing user accounts. You will ensure a smooth IT experience for all departments, driving productivity and user satisfaction.

Key Responsibilities: • Provide technical support for hardware, software, and networking issues • Install and configure various IT hardware devices • Respond to and resolve help desk tickets promptly • Troubleshoot Windows operating systems and applications • Assist with onboarding and offboarding of employees

Requirements: • Diploma or degree in IT or related field • 1–3 years of experience in IT support • Strong knowledge of Windows OS • Experience with Microsoft 365 administration • Excellent communication and customer service skills

Bring your troubleshooting skills and customer-focused approach to deliver high-quality support at our dynamic Mississauga location. #J-18808-Ljbffr