Incident Manager Remote in Toronto

Take the lead in incident management by coordinating timely responses with a global team. This remote role focuses on communication, documentation, and resolution for critical incidents.

This Incident Manager position in Toronto, ON, is a four-month contract. It requires three years of experience in incident management within a global enterprise. Key skills include managing P1 and P2 incidents, a strong understanding of ITIL practices, and outstanding communication abilities.

Key Responsibilities: • Coordinate incident response activities for timely resolutions • Facilitate communication between teams and stakeholders • Document and analyze incidents for trend identification

Requirements: • 3+ years in incident management or IT operations • Proven experience with critical P1/P2 incidents • Solid knowledge of ITIL practices • Excellent communication skills under pressure • Ability to work effectively across time zones

Embark on a rewarding journey with your incident management expertise in a supportive remote setting. #J-18808-Ljbffr