In-Office Technical Support Specialist

Join a dedicated team in Stony Plain as a Technical Support Specialist focusing on Systems and SaaS. This full-time role emphasizes exceptional customer service and technical troubleshooting. As a pivotal member of our team, you will provide top-tier technical support for industrial fuel management systems.

Your responsibilities will involve significant client interaction, training users, and solving technical issues related to hardware and software. Your role has the potential for growth into a management position. Key Responsibilities: • Provide phone and email support for fuel management systems • Train clients on system setups and software usage • Maintain scripts and queries for proprietary applications • Program and configure hardware for fuel management systems • Participate in on-call rotation for after-hours support Requirements: • Proficiency in C# .NET and MS SQL • Understanding of networking basics and hardware testing • Strong problem-solving and communication skills • Willingness to work on-site in Stony Plain • Prior experience in technical support preferred Bring your passion for technology, excellent communication, and customer service skills to enhance our client experiences. #J-18808-Ljbffr