Hotel Reservation Executive (Hospitality) Mumbai

Job Title Executive - Reservations

Reports To Director

Job Purpose

Reservations Executive is responsible to take care of handling incoming & outgoing calls in regards to the bookings of clients at hotels.

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CTC : 45 to 50K will be offered Exp - 4 years atleast in the relevant Industry

Location : South Mumbai

Duties and Responsibilities :

Attending Calls / Action Emails.Handling Reservations/Bookings.Keeping a proper track about the guest's payments cycle.Marking the voucher on status chart.Preparing the confirmation voucher via the central reservation systemEmailing the status charts to the respective properties & HODs (daily).Emailing the voucher master files to the HODs (daily).Updating Lead Report (daily).Sending tariff mailers to the travel agents (every tariff change).Following up with Travel agents for prospective businessUpdating DMS software (Data Management System).

Qualifications

Education - Any Graduate/Post GraduateSpecialized knowledge/Certification

Working Conditions

Candidate should have minimum 3 -5 year of experience in Hospitality/Corporate industry.

Skills Required

Good Communication Skills (English, Hindi, Marathi and Gujrati)Good Interpersonal SkillsCoordination SkillsConvincing powerNegotiating PowerPatienceTeam work

Salary DetailsDepending upon the requirement.

Direct reportsThe candidate will be directly reporting to the Directors