Engagement Manager
Tata Consultancy Services
Job Description
TCS hiring for SME Engagement
Role: SME Engagement ManagerLocation: MumbaiExp Range: 5 - 10 Yrs
Must Have:
5 yrs of experience in Academic Service Industry At least 4 years of experience managing SMEs, Faculty or Vendor experience in Academic Services Bachelor's degree in business or marketing Ability to communicate effectively and resolve issues of SME Managing Stakeholders - Internal & External Good command over English both written and spoken Good command over Hindi Proficiency in Microsoft suite
Roles & Responsibility:
1 Establish clear channels of communication with Subject Matter Expert and set expectations for regular updates and feedback.2 Identify and plan innovative programs to engage with SME's on regular basis3 Create a positive experience for SME's4 Collaborating closely with Subject Matter Experts (SMEs)5 Proactively identification of areas for improvement in SME Engagement