Director of Revenue Management

IHCL and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm hospitality and world-class service. These include Taj - the iconic brand for the most discerning travellers, and ranked as 'World's Strongest Hotel Brand' and 'India's Strongest Brand' across sectors as per Brand Finance Hotels 50 and India 100 reports 2024 respectively; SeleQtions, a named collection of handpicked, storied hotels; Vivanta, a chain of contemporary upscale hotels that celebrate joie de vivre; Ginger, a brand that is revolutionizing the lean-luxe segment, and amã Stays & Trails, a charming portfolio of private bungalows and villas set in picturesque locales. Along with our varied and latest offerings like Gateway, The Claridges Collection, Tree of Life, The Clarks Hotels and Resorts and TajSATs, IHCL has evolved from a Branded House to a House of Brands, offering a diverse portfolio across luxury, upscale, lean luxe, and homestay segments.

About the RoleWe are seeking a Director of Revenue Management to be part of the Centre of Excellence (COE) for the IHCL-McKinsey Revenue Management Project (Project Aarohan). This leadership role will drive strategic revenue optimization initiatives, leveraging advanced analytics and building a best-in-class Revenue Management playbook covering pricing, forecasting, and inventory management.

Reporting to: Associate Vice President - Revenue Management

Key Responsibilities

Revenue Strategy ExecutionDrive and support implementation of revenue management strategies across pricing, demand forecasting, and inventory optimizationData Analysis & InsightsWork with large datasets to generate actionable insightsMonitor key performance metrics and enable data-driven decision-makingMarket & Competitive AnalysisAnalyze market trends, customer behavior, and competitive positioningTranslate insights into effective revenue strategiesStakeholder CollaborationPartner with commercial, operations, and technology teams to execute revenue initiativesInfluence cross-functional alignment at a leadership levelProcess StandardizationContribute to developing and institutionalizing a Revenue Management playbook with best practicesTechnology & ToolsLeverage RMS, PMS, CRS, BI tools, and forecasting models to enhance efficiency and accuracyPerformance TrackingTrack, measure, and report the impact of revenue initiativesContinuously refine strategies for improved outcomes

Qualifications & ExperienceBachelor's degree in Hospitality, Business, Economics, Statistics, or a related disciplinePreferred: Master's degree in a relevant fieldMinimum 10 years of experience in Revenue Management

Functional ExpertiseStrong analytical and data interpretation skillsExpertise in revenue management systems (PMS, CRS, RMS such as G3, etc.)Ability to translate complex data into strategic recommendationsStrong communication and stakeholder management skillsDeep understanding of hospitality revenue management and market dynamics

Behavioral CapabilitiesStrategic orientation and entrepreneurial agilityGrowth mindset and results orientationProcess excellence and change leadershipCollaborative engagement and stakeholder influenceStrong personal effectiveness and leadership presence