Customer Service Specialist in Edmonton

Elevate your career as a Customer Service Specialist at Fountain Tire's South Edmonton office. Maximize customer satisfaction through timely support and effective communication. Fountain Tire is looking for a dedicated Customer Service Representative to join its high-performance team.

This role involves managing customer queries via phone and online chats, handling order management, and assisting with inventory processes. You’ll contribute directly to customer satisfaction and business success through your expertise in service and sales. Key Responsibilities: • Maximize sales by handling calls and chats promptly • Deliver warranty, orders, and national account services • Assist with inventory management for optimal satisfaction • Ensure operational excellence in order processes • Identify and escalate issues for continuous improvement Requirements: • High School diploma with 3-5 years customer service experience • Familiarity with the tire industry is a strong asset • Excellent communication skills, especially via phone • Strong organizational and time management abilities • Proficient in Microsoft Office software Become part of a supportive team and enhance customer experience at Fountain Tire. #J-18808-Ljbffr