Customer Service Broker - OTIP Group

Join OTIP Group as a Customer Service Broker specializing in home, auto, and marine insurance. Deliver exceptional service and build relationships while supporting clients' insurance needs. In this critical role, you'll report to the Assistant Manager and utilize your technical expertise alongside problem-solving skills.

Your focus will be on providing seamless and positive experiences for clients. You'll handle inquiries, process policy changes, and assess risks, ensuring that clients receive the best coverage. Key Responsibilities: • Handle inbound calls and written inquiries professionally • Process policy changes efficiently in systems • Provide guidance on coverage and billing details • Investigate and resolve client concerns promptly • Prepare client documentation with accuracy Requirements: • Valid RIBO License is required • 1+ years in personal lines insurance • 1+ years specializing in marine insurance • Fluency in English; French is an asset • Strong communication and problem-solving skills Drive client satisfaction and support at the OTIP Group while developing your career in insurance. #J-18808-Ljbffr