Building Maintenance Supervisor

Building Maintenance Supervisor at Thermea Spa Village Whitby

Thermea Spa Village Whitby is a wellness village that offers guests a tranquil retreat with state‑of‑the‑art spa facilities. The spa village combines traditional spa culture with modern amenities, creating a unique experience for guests.

What We Need

Reporting to the Manager of Technical Services, the Building Maintenance Supervisor will oversee the daily work of the Technical Services department, ensuring safe and efficient execution of scheduled work. The supervisor will monitor maintenance activities, ensure compliance with procedures and communicate operational impact.

What You’ll Do

• Supervise, support and coach team members while respecting established policies and procedures
• Ensure pool equipment and records are maintained as per regulation and internal standards
• Manage the weekly schedule and inform the team of planned work
• Follow up regularly on work progress to determine status, quality and ensure execution within established deadlines
• Maintain communication with operations on the timing and status of work that impacts operations and downtime of assets
• Ensure that maintenance work complies with health and safety, environmental and quality standards
• Review completed work orders for accuracy, completeness, and quality standards
• Respond to emergency maintenance situations as needed
• Participate in the creation of maintenance procedures for repetitive or critical work and solicit recommendations from employees for improvement
• Provide hands‑on support and act as backup for team members when needed

Profile Needed

• Strong knowledge of building maintenance systems, including mechanical, electrical, automated systems
• Knowledge and understanding of pool maintenance and regulations – a strong asset
• Proficiency with CMMS tools and maintenance processes (preventative, corrective, predictive)
• Solid understanding of health and safety standards
• Strong leadership qualities and ability to supervise multidisciplinary teams
• Effective communication skills, both written and verbal
• Problem‑solving and decision‑making abilities in routine and emergency situations
• Ability to manage stress and make fast, effective decisions
• Flexibility and reliability, including availability for on‑call emergency response

When

Work 40 hours per week with flexibility to work days, evenings, holidays, and weekends as needed.

Compensation

• Annual compensation in the range of $40,000–$70,000
• Free Thermal Experience*
• Health Insurance*
• Some conditions apply

We are committed to fostering an inclusive, accessible environment where employees and guests feel valued, respected, and supported. Accommodations are available upon request for candidates throughout the hiring process.