EDI Analyst
ASM Research, An Accenture Federal Services Company
Job Description
Working in partnership with internal teams, The Issuer Disputes EDI Analyst will also be responsible for analysis of discrepancies in the eligibility reconciliation process for multiple stakeholders and continuous process improvement of the reconciliation process as well as disposition Enrollment, Payment, UIR and the RBM casework with accuracy. He/she will be investigating and providing root cause analysis updates, provide solutions, and draft issuer responses for complex cases or around consumer matching data and rule-based model creation.
Key Responsibilities
Ability and willingness to think outside of the box and determine creative solutions to business needs/
requirements
. Ability to develop and maintain technical documentation that outlines
requirements
and business processes. Review documented training material, including policy and process documents, for review and accuracy. Review, analysis, and disposition Enrollment, Payment or UIR cases with 95% plus accuracy monthly.
Act as a subject matter expert to modernize and update casework UI to better assist analysis work, QA and reporting. Excellent ability to create test cases and identify new scenarios to test for.
Must have
positive attitude and serve as a liaison between Enrollment Disputes, HICS Direct Disputes and Rules development teams and open to provide solutions and improvements. Ability to work with complex cases and apply critical thinking
skills
.
Experience
dealing with agent broker fraud scenarios affecting consumers on the 1095-A or issuer disputes side. Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals. Monitor deliverables and ensure timely completion of cases assigned.
Prioritizing initiatives based on business needs and
requirements
. Work to resolve issues in a timely and accurate manner and escalate as appropriate. Excellent verbal and written communication
skills
. High organizational
skills
and attention to detail. Participate in Semi-Monthly Review and assist with left over lists. Ability to work on issuer specific requests and provide detailed responses.
Communicate with team leader and management team regarding escalated casework or issuer concerns. Ability to deliver presentations in a clear, concise, and engaging manner. Ability to identify and prioritize
responsibilities
while completing multiple tasks independently. Effectively answers complex enrollment, payment, and UIR questions in a clear and concise written and verbal manner. Works effectively in a team and independently to complete all tasks in a timely manner.
Handle ambiguity and change, manage priorities and tasks in a changing environment. Additional
responsibilities
include: Work with the technical and development team to resolve identified issues in a timely manner. Work closely with technology team and escalate all the front and backend Issues. Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation.
Required
minimum qualifications
Bachelor's Degree or equivalent OR 4 years' relevant
experience
in lieu of degree. 2 additional years of
experience
in the health care industry. Must be a US Citizen. Candidates that do not meet the required
qualifications
will not be considered.
Preferred qualifications
1 year of
experience
with X12 transactions 1 year of
experience
with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency) Knowledge of the Affordable Care Act Project management
experience
Experience
with Federal contracts
Experience
with premium payment transactions
Experience
in reconciliation of enrollment transactions
Experience
with PowerBI Reports and Dashboards
Experience
with SQL queries
Compensation
Ranges
Compensation
ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of
education
, certifications, client
requirements
, contract-specific affordability, government clearance and investigation level, and years of
experience
. The
compensation
displayed for this role is a general guideline based on these factors and is unique to each role. Monetary
compensation
is one component of ASM's overall
compensation
and
benefits
package for employees. EEO
Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age.
All decisions on employment are made to abide by the principle of equal employment. Physical
Requirements
The physical
requirements
described in "Knowledge,
Skills
and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office
duties
' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding
job description
has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all
duties
,
responsibilities
and
qualifications
required of employees assigned to this job. 75,000 - 80,000 EEO
Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age.
All decisions on employment are made to abide by the principle of equal employment.