Wellness Attendant
Rio Mar Hospitality Management
Job Description
Job DescriptionJob DescriptionJob Summary The Wellness Attendant is responsible for ensuring a seamless, luxurious, and relaxing experience for all guests. This role involves maintaining impeccable cleanliness and hygiene standards, providing excellent guest service, and supporting day-to-day operations of the spa and wellness facilities. The ideal candidate is attentive, proactive, and passionate about delivering outstanding guest experience in a prestigious environment.
This role oversees the cleanliness and organization of the spa, fitness facilities and spa poolside areas.Education & Experience• High school diploma or equivalent required.• Bilingual proficiency (English and Spanish) is required.• Minimum of 1 year experience in spa, wellness, hospitality, or recreation facility roles preferred.• Excellent verbal and written communication skills.• Knowledge of basic safety and first aid principles is advantageous.• Proficient in computer systems and applications.Skills & Competencies• Can maintain strong attention to detail and uphold high hygiene standards.• Has the ability to provide exceptional guest service while projecting a positive, healthful, and welcoming image.• Can solve problems effectively, manage time efficiently, and handle multiple tasks simultaneously.• Has the ability to stay organized while maintaining a professional and approachable demeanor that reflects the organization’s values.• Can adapt quickly to changing priorities and support the team in achieving operational goals.• Can thrive in a fast-paced, luxury spa setting while maintaining composure, professionalism, and a calm presence.• Has the self-motivation to take initiative, anticipate guest needs, and proactively support smooth operations without constant supervision.• Is able to collaborate effectively with colleagues, supporting teamwork and contributing to a positive and professional spa atmosphere. Physical Requirements• Ability to work flexible hours, including weekends and holidays as required.• Ability to stand for long periods of time.• Can bend, stoop, reach above and below the waist, push, pull, and climb stairs or ladders as needed.• Ability to lift and carry up to 50 pounds, and assist with light physical tasks when needed.