Veeva CRM - Associate Director/ Senior Manager

Job Title: Veeva CRM - Senior Manager / Associate Director Location: PAN India

About the RoleWe are seeking an accomplished Senior Manager/Associate Director with 15-18+ years of experience to lead our Veeva practice and drive transformational engagements across the life sciences industry. This is a strategic leadership position that combines deep technical expertise across multiple Veeva clouds with exceptional consulting acumen, pre-sales excellence, and practice-building capabilities.As a senior member of our consulting practice, you will architect and deliver enterprise-wide Veeva solutions, serve as a trusted advisor to C-suite executives, lead complex multi-million dollar implementations, and shape the future direction of our Veeva practice through thought leadership and team development.

Technical Expertise Required

Veeva Platform MasteryVeeva CRM Suite:Veeva CRM configuration (CLM presentations, call flows, territory and account models)CRM Approved Email, Events Management, Engage, MyInsightsVeeva Align (territory alignment and planning)Veeva Compass (incentive compensation management)

Veeva Vault Suite:Vault PromoMats (commercial content management and MLR workflows)Vault MedComms (medical affairs content management)Vault RIM (regulatory submissions and document management)Vault QualityDocs and QMS (quality management and CAPA workflows)Vault Clinical Suite (EDC, CTMS, eTMF, Study Startup)Vault Safety (pharmacovigilance and case management)

Integration & Data Management:Veeva Network (customer master data management and HCP data quality)Veeva OpenData integration and data enrichment strategiesVeeva Crossix (real-world data analytics and commercial insights)Veeva Link, Nitro, and emerging platform capabilities

Qualifications

Required Experience15-18+ years of experience in life sciences technology consulting, Veeva implementations, or equivalent enterprise software deliveryDemonstrated track record leading 5+ full lifecycle Veeva implementations across multiple cloud productsProven experience managing large-scale enterprise transformations valued at $5M+ with multiple workstreamsClient-facing consulting experience at Big 4, tier-1 consulting firms, or specialized life sciences consultancies strongly preferred

EducationBachelor's degree in Life Sciences, Computer Science, Business Administration, or related field requiredMaster's degree (MS, MBA, MPH) or advanced degree strongly preferred

Key Responsibilities

Strategic Leadership & Client AdvisoryLead and architect end-to-end Veeva transformation programs spanning multiple clouds (CRM, Vault PromoMats, Vault RIM, Vault Clinical, Vault Quality)Serve as trusted advisor to clients on Veeva strategy, digital transformation roadmaps, and optimization opportunitiesManage executive-level relationships (VP/C-suite) and deliver strategic presentations on business value and ROI

Pre-Sales & Business DevelopmentDrive RfP responses and proposal development for complex Veeva engagements valued at $5M+ with high win ratesConduct executive-level Proof of Value (PoV) demonstrations showcasing platform capabilities and business outcomesLead solution architecture and scoping discussions during pre-sales cyclesDevelop compelling value propositions, business cases, and ROI models that resonate with business and technology stakeholdersContribute $2M-5M+ in annual revenue through new client acquisition and account expansion

Delivery ExcellenceLead large-scale implementation programs with multiple workstreams, managing cross-functional teams of 5-15+ consultantsOversee full project lifecycle from requirements gathering through go-live and hypercare supportEnsure delivery excellence with high client satisfaction scores (NPS 8+) and on-time, on-budget execution