Technical Project Manager

Overview

NTT DATA is seeking a Technical Project Manager to assist with brainstorming and planning project execution and delivery. The role entails scheduling and designation of project tasks, execution of project phases, budget management, and stakeholder communication. The candidate should have a sound foundation in infrastructure and architecture, and strong knowledge of project management tools (Scrum/Agile, etc.).

Responsibilities

• Brainstorm and plan project execution and delivery.
• Schedule and designate project tasks to team members.
• Execute each phase of the project.
• Manage the project budget.
• Communicate with all stakeholders.
• Operate with a solid understanding of infrastructure and architecture.
• Use project management tools and Agile/Scrum practices.
• Communicate effectively in both technical and non-technical terms.
• Own planning, standups, demos, retrospectives, and the execution of sprints.
• Remove blockers and navigate challenging situations to keep projects moving forward.
• Ensure teams build using modern practices and tools; drive change across the development community and foster operational excellence.
• Mentor and grow team members and create an environment of accountability.
• Operate successfully in ambiguous environments.

Qualifications

• 7+ years of experience managing the lifecycle for a complex cross-functional program with long-term impact.
• 7+ years of experience establishing collaborative relationships with product management, governance, UX design, vendors, and support teams.
• 7+ years of experience defining and organizing programs, outlining tenets, analyzing data, driving performance improvements, and influencing resource allocation from ideation to delivery.
• 6+ years of experience fostering engineering excellence and innovation.
• 6+ years of experience working with development teams to build and launch new products, features, and programs.
• Understanding of service level agreements (SLA) and how systems perform relative to them.
• Understanding of telecommunications and contact center systems.
• Familiarity with cloud-based services.
• IVR (Interactive Voice Response) experience/knowledge.
• Ability to plan, run standups, demos, and retrospectives; manage sprint execution and unblock blockers.
• Contribute to a self-reporting, error-resilient environment by identifying root causes of incidents.
• Mentor and grow people; promote accountability and high performance.
• Operate effectively in ambiguous environments.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion global innovator with a presence in over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success.

Visit nttdata.com or LinkedIn to learn more.

Equal Opportunity

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Compensation and Benefits

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($x - x/hourly). This range reflects the minimum and maximum target compensation for the position across all US locations.

Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings accounts, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.