Senior Technical Support Engineer REMOTE
Military, Veterans and Diverse Job Seekers
California, United States Full Time Engineering Jobs United States
Job Description
Senior Technical Support Engineer REMOTE
About the job Senior Technical Support Engineer REMOTE
What You Will Be Doing
We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team.
What You Need for this Position
- Excellent Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting complex system problems
- Networking triage skills (networking, and networked storage technologies)
- Scripting (e.g. shells, Bash, Perl, Python)
- Expertise in Backup Applications (e.g. Backup Exec, Commvault, IBM Spectrum Protect, NetBackup, Oracle RMAN, Veeam)
- BA/BS in Computer Science or Technology preferred (or equivalent work experience)
Posted April 22, 2026