Senior Service Manager

Senior Service Manager (Complex Needs) Department: Adults NorthLocation: Regional - travel required across Greater Manchester, Yorkshire, North Wales Salary: £45000.00 plus £3600.00 car allowance + bonuses 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We are seeking an experienced Senior Service Manager (Complex Needs) to provide operational and strategic leadership across our Adults North services.

This senior role supports individuals with learning disabilities, autism, mental health conditions and other complex needs to live safe, fulfilling and person-centred lives. Key Responsibilities Oversee and support multiple supported living servicesLead service development, start-ups and transitions in partnership with Locality and New Business teamsEnsure services meet or exceed CQC and regulatory standardsCoach, mentor and develop Registered Managers, Service Managers and frontline teamsBuild strong relationships with commissioners, local authorities and professionalsManage budgets, risks, quality assurance and continuous service improvementContribute to regional Senior Management Team discussionsLead or support complex HR investigations when required Essential Requirements Level 5 qualification in Health & Social Care (or equivalent)Management/Leadership qualification (Level 3+)Experience as a CQC Registered ManagerMulti-site management experience within complex needs servicesStrong knowledge of person-centred, trauma-informed practiceExperience with safeguarding, inspections and statutory authoritiesFinancial and people management experienceFull UK driving licence and access to own vehicle Skills & Attributes Strong leadership, communication and decision-making skillsCalm, resilient and values-drivenPassionate about empowering people with complex needsHigh standards of integrity, professionalism and accountability Additional Information Flexible working required, including occasional evenings/weekendsEnhanced DBS requiredCommitment to safeguarding, equality and ongoing professional development What We Offer Recommend A Friend BonusFree DBS CheckBlue Light CardStakeholder PensionFree Employee Assistance ProgrammeAnnual Employee Awards EveningEmployee Recognition SchemesOngoing training with clear career progression opportunities, including access to qualifications up to degree levelCareTech Foundation - Opportunity to apply for family and friend's grant Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK.

Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Greater Manchester - Senior Service Manager SYS-24957 North Yorkshire - Senior Service Manager SYS-24957 South Yorkshire - Senior Service Manager SYS-24957