Senior IT Specialist - Service Delivery & Infrastructure

About Berge BulkSituated within Singapore's vibrant maritime hub, Berge Bulk leads innovation in the shipping industry. Embracing their vision of leading the world towards a zero-carbon future through safe, efficient, and sustainable shipping practices, Berge Bulk is making significant strides in technological advancements. With a goal to achieve carbon neutrality by 2025, Berge Bulk is actively shaping the future of shipping.

This strategic pursuit reflects their commitment to maritime technology leadership.

Berge Bulk’s three key milestonesBerge Bulk has set an ambitious decarbonization timeline which consists of three key milestones…Offsetting 100% of Scope-1 carbon emissions from 2025.Build and operate a zero-emissions vessel by 2030.Achieve zero-emissions fleetwide by 2050.

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Purpose of the JobThe Senior IT Specialist – Service Delivery & Infrastructure is responsible for the operational governance of IT services, IT Operations and business partnership. This role focuses on implementing efficient, reliable IT solutions that support shore-based operations. This role reports to the Head of IT.

This is an exciting opportunity to be part of a team driving digital transformation in a leading maritime company that’s on a mission to become carbon net-zero through innovation.

Job Accountabilities/Key Responsibilities: Financial Management & Budgeting Manage corporate IT spend within agreed budgets.Renew all IT contracts 4 months before expiry with a focus on cost savingsAddress financial variances exceeding 10 % with stakeholders.

Operational Excellence Formalize application onboarding processes for new IT systems and vendors.Improve IT service management.Optimize IT support operations (target: 10 % reduction in incident tickets).Implement structured tech‑champion networks.Oversee patch management for servers, firewalls, and endpoints (non-security focused maintenance).

Innovation & Digital Transformation Evaluate emerging technologies to improve overall IT efficiency.Support development of key infra / security systems in our Azure environment.Develop architectural documentation.

IT Governance & Asset ManagementEstablish operational governance frameworks and policies aligned with internal standards.Ensure compliance with regulatory requirements through audit support (non‑security‑specific).Manage IT risk assessment, business continuity planning, and penetration testing where applicable to infrastructure reliability.Maintain IT asset inventory and lifecycle management processes.Oversee end user training on general IT best practices (excluding security awareness).

Ad Hoc tasks assigned Any other ad-hoc tasks and projects as assigned by the Head of IT

The successful candidate will be a self‑starter who combines strategic insight with meticulous execution. You must be comfortable juggling a matrix of relationships, including external vendors, internal system owners, senior business leaders, functional heads, and end‑users and be able to translate their diverse needs into clear, actionable plans.

Qualifications & Experience:Minimum 5–8 years of proven experience in IT support, preferably within the maritime or shipping industry. Strong financial management and budget control abilities. Excellent stakeholder management and business partnership skills.Knowledge of Microsoft technologies (Azure, M365-E5) and related IT solutions.Experience with system migrations, architectural documentation, and IT governance.Good understanding of Technical IT, including cyber, cloud computing, infrastructure, application support.