Senior Deliverability Backend Engineer|Scale & Reliability

Requirements

• 3+ years of professional software engineering experience
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• Strong experience building and operating high-scale, distributed backend systems
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• Comfort owning complex systems and making architectural decisions with real production impact
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• A collaborative, low-ego approach to engineering and cross-team partnerships
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• Experience with on-call responsibilities and a strong sense of ownership over system reliability
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• Product mindset, building scalable and extensible solutions that meet customer requirements
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• Fluency in a dynamic language like Javascript (Typescript), Python, Ruby, or similar
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• Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
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• Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, or high-throughput systems
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• Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
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• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
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• (Desirable) Prior experience at a B2B SaaS or customer communications company
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• (Desirable) Familiarity with email sending at high volume (millions of messages/day)
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• (Desirable) Experience with DNS infrastructure
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• (Desirable) Experience working on software systems built on Amazon Web Services
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• (Desirable) Deep knowledge of the email stack and assorted RFCs
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• (Desirable) Experience with anti-spam infrastructure to prevent bad actors from exploiting an email service
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• (Desirable) Built deep integrations with an email delivery service like SendGrid, MailGun, Mandrill or SparkPost
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• (Desirable) Experience with Gmail or Office 365 APIs
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• (Desirable) Experience with Kafka

What the job involves

• We're looking for two experienced backend Software Engineers to join our Deliverability team in San Francisco
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• This team is responsible for the core systems that power Front - the pipeline that connects Front to the external world - which process tens of millions of events delivering emails, SMS, and other messages to and from Front quickly and reliably
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• You'll own critical infrastructure that our customers depend on and take on a technical leadership role within the team, building upon our deliverability systems that need to be performant, scalable and reliable, all at once
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• Serve as a technical lead on the Deliverability team, driving the architecture and execution of major infrastructure and product projects
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• Own and improve high-volume email infrastructure and decisioning systems spanning ingestion, routing, and outbound delivery, driving deliverability outcomes at scale
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• Own key services that power Front and lead architectural evolutions to build for reliability and scale
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• Collaborate with other systems and infrastructure teams to build upon next-generation architecture
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• Collaborate closely with product managers, product designers and other engineers to conceptualize, build, and test new product features