Senior Account Director

Job DescriptionJob DescriptionCompany Description

Adjective & Co. is an award-winning branding and advertising agency headquartered in Jacksonville Beach, Florida with satellite offices in New York. We specialize in brand strategy, brand identity and design, advertising, digital, social media, and brand management. We only work with people who don’t suck—that goes for clients AND team members.

We truly believe a happy team creates amazing work, you can do more with less, get scrappy when needed, and outthink vs. outspend the competition. Notable un-sucky clients include Gatorade, Insomnia Cookies, Chipotle, Sweetwater, New York Islanders, THE PLAYERS, and many others. We give our team lots of freedom, but it comes with lots of responsibility—and the occasional happy hour or three.Us trapped in a bulleted nutshellThe Un-agencyAd Age "Small Agency of the Year" Southeast GoldAward winning creative (Over 200 gold and silver ADDY awards)Ad Age Best Places to Work & Inc.

Magazine “Top 50 Best Workplaces in the U.S." 4+yearsInc. 5000 list of the fastest-growing private companies in AmericaKiller portfolio of brands and clients that don't suckNot on FacebookLove coming to work. Hate leaving.Think Winston Wolf, but in agency formOut to take over the worldBig Perk EnergyBeach office within walking distance to the ocean in Jax BeachFlexible work scheduleTravel accommodations for remote employeesAmazing, collaborative team environment (lots of work, but lots of fun) Six weeks in holidays throughout the year and your birthday offVacation Un-Policy (take vacation time when you go on vacation)Grown-up stuff like healthcare, dental, and retirement planFreedom to work when and where is best for youAward shows & Annual trips Job Description

The Sr. Account Director is a senior client leader and strategic partner who brings rigor, empathy, and excellence to every aspect of account management. You are deeply fluent in client service, brand strategy, and integrated marketing, with a sharp eye for quality and a strong respect for the craft of the work.In this role, you lead key client relationships, drive strategic initiatives, and guide cross-functional teams to deliver thoughtful, effective, and high-quality work.

You balance big-picture thinking with hands-on leadership ensuring projects move forward seamlessly while aligning to broader brand and business objectives.You are comfortable leading day-to-day client engagement, shaping briefs, presenting work, and navigating complex dynamics, while partnering closely with senior leadership to evolve long-term account strategy and growth.What You'll DoClient Leadership & Account ManagementServe as the senior day-to-day client lead across assigned account(s)Build strong, trusted client relationships rooted in transparency, accountability, and resultsLead client communications, status, and key deliverables with confidence and claritySupport scope development, timelines, and overall account health in partnership with leadershipAnticipate client needs, proactively solve problems, and navigate challenges with professionalismContribute to identifying and driving organic growth opportunities within account(s)Strategy & Work LeadershipTranslate client goals into clear, actionable strategies and integrated plansPartner with strategy and creative teams to develop work that is both strategically grounded and creatively compellingEnsure all deliverables align with brand objectives and deliver measurable impactLead development of briefs, presentations, and key strategic outputsTeam Leadership & DevelopmentLead and mentor account team members, fostering growth, accountability, and strong performanceProvide clear direction, constructive feedback, and support across projectsStay close to the work—reviewing, guiding, and elevating while empowering the teamModel strong client communication, collaboration, and problem-solving behaviorsOperations & Financial ManagementManage project scopes, timelines, and budgets to ensure work is delivered on time and on budgetMonitor scope creep and flag risks proactively, partnering with leadership on solutionsSupport forecasting and resource planning effortsMaintain strong operational discipline across all workstreamsCollaboration & IntegrationPartner closely with cross-functional teams (both internally and externally) to ensure seamless executionFoster a collaborative, solutions-oriented environment across internal and external partnersEnsure alignment across teams and consistency across all touchpointsQualifications

Qualifications & Experience8–10+ years of experience in fast-paced agency environments3–5+ years of experience leading teams and managing direct reportsProven success in Account Director or Sr. Account Director rolesExperience managing complex, integrated accounts (retainer and/or project-based)Strong client management and communication skillsDemonstrated ability to lead multiple workstreams and priorities simultaneouslyExperience contributing to account growth and long-term planningStrong presenter with the ability to communicate ideas clearly and persuasivelySolid financial acumen and understanding of scopes, budgets, and resourcingHighly organized with strong attention to detail

Additional Information

Who You AreYou connect dots others missYou bring calm to chaos and clarity to complexityYou’re a proactive problem solver who doesn’t just raise flags, you bring solutions in order to move things forwardYou say the hard things (the right way)You care about the work and won’t let it slipYou’re a team builder, not just a team managerYou take ownership, not shortcutsYou’re serious about doing great work—but easy to work with