SECURITY SYSTEMS FIELD SPECIALIST (CCTV, Access Control & Customer Service)

SECURITY SYSTEMS FIELD SPECIALIST (CCTV, Access Control & Customer Service) Location: Greater Toronto Area Compensation: $30-$38 per hour (based on experience) Company Vehicle Provided Performance Bonus Program Guaranteed Minimum Weekly Hours ABOUT SEQ SECURITY Most security companies install equipment. We believe our job is much bigger than that. At SEQ Security, we help businesses, property managers, and homeowners protect what matters most.

We believe customers deserve more than a technician. They deserve a trusted partner who takes pride in their work, solves problems, and genuinely cares. Internally, we call our field team members "Partner Crew" because we believe our role is to be a partner to our customers, not just another service provider.

WHO WE ARE LOOKING FOR We are looking for someone who enjoys working with their hands, takes pride in quality workmanship, and genuinely enjoys helping people. You do not need to be a computer programmer or networking expert. We have an internal technical support team that handles programming, advanced troubleshooting, and system configuration.

What we need is someone who can represent SEQ professionally in the field, install equipment properly, troubleshoot basic issues using our procedures, and leave every customer feeling well taken care of. If you naturally ask: "While I'm here, is there anything else I can help with?" then we would love to meet you. WHAT YOU WILL DO Install security cameras and related equipment Install intercom systems Install access control devices including readers, electric strikes, and maglocks Install and service Ajax alarm systems Perform service calls and preventative maintenance Test and replace faulty hardware Take photos and document completed work Maintain a clean and organized service vehicle Communicate professionally with customers Identify opportunities to improve customer security and safety WHAT YOU WILL NOT BE RESPONSIBLE FOR Programming access control systems Configuring servers Advanced networking Writing quotes Scheduling appointments Billing customers Those functions are supported by our internal Mission Control team.

WHAT MATTERS MOST We can teach technical skills. We cannot teach attitude. We are looking for someone who: Takes pride in their work Is dependable and honest Enjoys helping people Communicates professionally Takes ownership when things go wrong Wants to learn and grow Works well independently Represents the company professionally EXPERIENCE THAT HELPS CCTV systems Access control systems Intercom systems Alarm systems Cabling Construction Electrical work Service industry experience CAREER PATH At SEQ Security, this is not just another technician job.

Field Apprentice ↓ Partner Crew Field Specialist ↓ Senior Partner Crew Specialist ↓ Partner Crew Lead ↓ Partner Crew Builder As you grow, your responsibilities, compensation, and influence within the company grow with you. HOW SUCCESS IS MEASURED Success is not measured by how many tickets you close. Success is measured by: Customer satisfaction Quality of workmanship Reliability Documentation Teamwork Ownership The trust you build with customers ABOUT OUR CULTURE We believe in ownership over blame.

We believe in helping before selling. We believe customers should feel supported, not pressured. We believe the best team members are those who care about the customer as much as they care about the technology.

If that sounds like you, we'd love to hear from you.