Security Command Center Analyst

Security Command Center Analyst – Mount Laurel, NJ 08054

Location: Mt. Laurel, NJ

Requirements:

• Open availability (rotating days off, including weekends)
• New Jersey SORA license required
• 1–2 years CCTV/Control Room Security Experience
• Microsoft Office skills required (Excel, PowerPoint)
• Schedule 1: First Shift, 8:00 AM-4:30 PM
• Schedule 2: Second Shift, 4:00 PM-12:30 AM
• Schedule 3: Third Shift, 12:00 AM-8:30 AM

Compensation: $23.00 per hour

About the Job

• Prioritizes excellent customer service.
• Monitors for and identifies threats, trends, and incidents that could negatively impact security of client personnel, facilities, operations, and reputation.
• Responsible for detailed report writing that includes a general understanding of critical incident escalation.
• Handles sensitive and confidential information with limited supervision.
• Consults with all risk functions in development and documentation of policies, procedures, and controls.
• Coordinates security guards and paid police details as needed.
• Actively monitors and facilitates security‑related incidents.
• Assesses threats based on incoming data and makes decisions based on findings.
• Participates in Physical Security projects including technology, employee photo identification, card access, video monitoring, and retrieval.
• Monitors access control systems and responds to alarms, breaches, or malfunctions.
• Responds to security operations notifications and requests from internal and external parties.
• Liaises with emergency medical services, fire department, and law enforcement during emergencies.
• Supports onsite contract security staff.
• Conducts open‑source research to answer specific questions and develops intelligence products.

Your Background

• You hold a Bachelor's or an associate's degree with progressive experience preferred.
• You have a minimum of 1 year of experience in a Global Security Operations Center (GSOC), central station monitoring operations, or equivalent.
• You can successfully pass an extensive screening process.
• You have shift work experience in a 24‑hour operation.
• You have an active New Jersey SORA license.
• Security, military, or law‑enforcement experience is an advantage.

Your Skills

• Strong customer service and communication; call‑center/phone experience preferred.
• Strong documentation, investigative, and report‑writing skills.
• Intermediate computer skills.
• Strong attention to detail.
• Proficiency with Microsoft Office and other PC‑based programs.
• Internal personal presence, intellect, energy, and drive to succeed in a high‑performance environment.
• Comfortable with ambiguity and working with large amounts of data.
• Ability to prioritize tasks while managing competing priorities.
• Ability to collaborate and support a team environment.
• Ability to work independently.
• Ability to plan and successfully complete tasks within specified timelines.
• Ability to solve problems.

Physical Requirements

• Occasional travel may be required.
• Must be able to continuously perform multiple tasks, operate standard office equipment, and respond quickly to sounds.
• Must be able to sit, stand, walk, squat, bend, reach forward, and move safely in confined spaces.
• May need to lift or carry weight under 25 lbs.
• Must be able to read, write, and comprehend instructions regularly.
• Must apply common sense reasoning to handle problems involving standard situations.
• Must solve basic mathematical problems (addition, subtraction, multiplication, division).

Benefits

• DailyPay: access your pay on day 1 of work.