Sales Support

Overview

Maxwell Robinson & Phelps – Osborne Park WA

“A” Players only! We are looking for a take‑charge, motivated, self‑reliant Sales Support to join our team. Our expectations are high, our culture is best in class, and we take care of our employees and customers.

You will have ample support, coaching and time to understand and master the various deliverables required. Working closely with our Senior Leadership team, with access to business owners, the role reports to the Sales Manager.

The ideal candidate is happy where they are currently employed but is interested in a more self‑directed work environment and responsibility. We would like to hire someone who is interested in a career, not a job, who wants to do the work and be recognized for a job well done. 3‑5 years plus experience in sales and admin duties. The role and culture will require you to be very organized, flexible, adaptable, efficient and structured, with a commitment to accuracy, deadlines and performance.

The Role

This job entails being fully responsible for the support role for our sales team and administration duties. Co‑ordinating a smooth new client onboarding process and maintaining existing client satisfaction (i.e., arranging all parts that impact Client Communications, Sales Manager, Operation Manager & Administration Manager). Ensure client delivery standards are met in line with contract terms, as well as handling customer service queries and internal sales calls.

• Sales and admin support for external sales team
• Proposal and quote preparation and submission to clients
• Co‑ordination of smooth new client onboarding process
• Monthly sales reporting to Sales Manager
• Prepare quotes in SIMPRO (CRM) from Technician site info
• Work with Scheduling team for reservations for jobs and book in quote jobs (or schedule for self)
• Commercial & residential annual contract renewals, client follow up sales calls
• Desktop based site assessments and quotes
• Follow up office recommendations from field technicians
• Answering incoming calls including office‑based sales calls
• Maintain client pricing schedules
• General office admin support tasks as required

Experience and proficiency

Requirements: 3‑5 years plus experience in sales and admin duties.

About You

• Organization and Planning: plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
• Follow through on commitments: lives up to verbal and written agreements, regardless of personal cost.
• Attention to detail: does not let important details slip through the cracks or derail a project.
• Flexibility/adaptability: adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
• Communication: speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communications, including email.

Qualities & Characteristics

Integrity, loyalty, confidentiality, honest, emotional maturity, strong work ethic, conscientious, high internal emotional need to succeed, proactive, independent, self‑directed, self‑motivated (low maintenance), organized, strong follow‑through and follow‑up skills, articulate (a good writer/communicator), detail oriented, and high personal standard of excellence.

Benefits

At MRP we are about our employees and their personal & professional development and understand the importance of working in a supportive and positive environment. If you are qualified and interested in helping us continue our seventy‑seven years of profitable success, please send us a cover letter which tells us about you, your work experience, how that experience will support you in being successful with our company and why you are the best person to join our team for this role.