Receptionist

ABOUT THE COMPANY

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.

You don't need to be from this industry, you do need to be passionate.

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world

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Job Sco

• peHandle check in procedure and follow admission instructi
• onGreet, receive and bid farewell guests at Entrance and Recepti
• onAssist guests with their internet access requirements, baggage arrangement, shower and nap room booki
• ngCarry out regular checks of all areas of the Loung
• e.Assist to promote various services and facilities of our airport lounges to customers, deal with guest requests and complaints promptly and effective
• lyTake care of lost and found items and the related documentati
• onHandle confidential information, including guest records, with a high degree of integri
• tyResponsible for answering the telephone line and taking appropriate immediate acti
• onMaintain accurate records including cash flows and receip
• tsTo cooperate and work in a team for development, implementation, maintenance and improvement of the quality management syst
• emTo undertake other jobs assigned by supervisor from time to tim

e.
Qualificati

• ons
  Relevant experiences in hotel or catering is an advan
• tageOutgoing, presentable with good interpersonal and communication sk
• illsGood command of spoken and written English and Spa
• nishAble to work independently and under pres
• sureShift duties are requ
• iredWork location: Madrid Air