The Program Manager will be responsible for the day-to-day orchestration and delivery of complex CRM and safety culture transformation programmes, ensuring disciplined execution across sites, workstreams, and stakeholders.
This role is the engine of delivery, translating strategy into action, tracking progress, resolving issues, and maintaining momentum over multiyear programmes.
Key responsibilities
Programme delivery & coordination
Manage end‑to‑end delivery of CRM programmes across multiple sites and workstreamsDevelop and maintain detailed programme plans, milestones, and dependenciesCoordinate site assessments, training, coaching, surveys, and governance forumsEnsure delivery remains aligned to agreed objectives, timelines, and outcomesPerformance tracking & reporting
Track progress against CRM maturity, behavioral indicators, and control effectivenessIntegrate insights from site assessments, surveys, and verification dataPrepare clear, executive‑ready reports for steering committees and senior leadershipHighlight risks, issues, and corrective actions early and transparentlyStakeholder management
Act as the primary coordination point between ERM, client teams, and delivery partnersSupport site leaders and supervisors in understanding programme expectationsEnsure consistency of messaging, tools, and approaches across locationsFacilitate problem‑solving where operational realities challenge programme designQuality and discipline
Ensure that CRM activities remain focused on fatal risk reduction, not compliance volumeMaintain discipline around action closure, escalation, and follow‑throughSupport the Senior Director in ensuring consistency and technical integrity of deliveryCapture lessons learned and feed them back into programme refinementExperience and background
Essential
8–12 years of experience in safety, risk management, or operational improvement rolesExperience managing large, multi‑site programmes in metals or mining environmentsSolid understanding of critical risk management, safety systems, and field executionStrong programme management skills, including planning, tracking, and reportingComfort operating between frontline teams and senior leadershipHighly desirable
Experience supporting or implementing CRM / CCM programmesExposure to international mining operations or global programmesConsulting or advisory experience alongside operational deliveryWhat success looks like
Programme runs with clarity, pace, and disciplineSite teams know exactly what is expected and by whenLeaders have clear visibility of progress and issuesCRM activities translate into real behaviour and control improvements
APAC Ready to Lead Way
At ERM, your work creates impact that matters, helping global organizations tackle the most pressing sustainability challenges while shaping a better future for communities and the environment. Our vision is to empower you to grow, lead, and innovate alongside world-class clients on transformative projects. We prioritize wellbeing, continuous learning, and an inclusive culture where collaboration, expertise, and purpose drive meaningful impact.
At ERM, diverse perspectives are celebrated, and innovation thrives. If you’re ready to make sustainability your mission and build a career that creates lasting change, your journey starts here
You can apply for this role through or through the internal careers portal if you are a current employee.
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Curious about our culture and what makes ERM a great place to grow your career? Explore these resources to learn more about our people, values, and the impact we create:
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