Program Coordinator - Medical Office Administration

Position Details Posting Number: 00759F Position Type: Faculty – Coordinator Position Title: Program Coordinator – Medical Office Administration Anticipated Start Date: 09/01/2026 End Date: 08/31/2027 Term Length: Initial one-year term with possibility of extension up to a maximum of three years. Location: Coquitlam Campus Salary Range: $71,846 – $115,129 annually. Placement on faculty salary scale based on education, professional certification, and experience, in accordance with Collective Agreement.

Position Notes: Must pass a criminal records check (No). Two (2) sections of time release available for the 2026-2027 academic year. Benefits Transit-accessible campuses Hybrid work arrangements for eligible positions Competitive salaries Excellent Health and Dental Benefits for eligible positions Defined-Benefit Pension Plan for eligible positions Professional Development opportunities Access to our Fitness Centres and Classes For more benefits information, click here!

Responsibilities The faculty member in this position oversees the operations of the Medical Office Administration department. This includes but is not limited to the student experience, staffing, faculty functions and curriculum development and implementation, ensuring that the program and outcomes meet the standards of the HICA certification. Operational Planning Responsible for oversight and timely management of the operations of the MOA program In conjunction with Enrolment Services and Health Sciences Staff, coordinates registration processes, faculty access to courses, and monitoring part-time student progression through the program Participates in the long-range planning and forecasting for program development in accordance with College processes and HICA Certification for Medical Office Administrators Ensures program requirements, protocols and operating procedures are appropriate, revised as necessary, and implemented in accordance with Douglas College policies and procedures Maintains MOA program recognition with the HICA certification of the Canadian Health Information Management Association (CHIMA) Submits required documents and reports that may be requested and required, e.g., Douglas College Annual Program Report Budget and Staffing Prepares the departmental education plan, including workload assignments and timetable plans in consultation with faculty, and recommends to Dean/Associate Dean Participates in preparing the operating and capital budget requests for the department, and recommends to Dean/Associate Dean Ensures program expenditures related to supplies, travel and mileage are within approved budgeted parameters, and has signing authority Curriculum Coordinates and attends Program Advisory Committee (PAC) meetings and provides leadership in seeking advisory input Coordinates faculty College Professional Development (PD) activities in relation to curriculum ensuring that PD outcomes are congruent with approved curriculum and program structure Oversees Program operations as related to curriculum delivery Initiates curriculum development revisions via approved College processes and ensures curriculum revisions to follow the HICA certification standards Coordinates program orientation for new students in conjunction with faculty Ensures appropriate procedures and policies are followed for students completing program to obtain HICA certificate Coordinates Program Communication Centre on current system of communication In conjunction with Practice Placement Coordinator, ensures that clinical placements are appropriate for program learning outcomes Assesses, in collaboration with other HS Coordinators, operational needs in relation to resources: capital acquisitions, library, software, etc.

Departmental – Faculty Relations Facilitates timely and effective communication and decision‑making within the department Ensures faculty professional development time and accountable time is coordinated with department plans Coordinates faculty orientation, providing faculty orientation to MOA common processes and faculty roles/responsibilities Coordinates coaching, mentoring and developmental opportunities for faculty Provides input into probationary evaluation of faculty Supports and promotes scholarly activity Applies Collective Agreement to decision‑making related to departmental operations and faculty roles Faculty of Health Sciences – Faculty Relations Informs Dean/Associate Dean of department operations, problems and issues on a regular basis External Liaison Establishes and maintains effective working relationships with other College departments, regulatory bodies, professional groups and other related education programs Coordinates representation of the department at external group meetings Assumes responsibility for the functioning of the Program Advisory Committee, including collaborating with PAC Chair to ensure effective advisory functioning. Works with Program Support & Services Specialist regarding the PAC meetings and implements recommendations as appropriate Prepares and presents at College Information (student recruitment) sessions; maintains currency of promotional materials for the program Ensures currency of content on the MOA College website Qualifications To be successful in this role, you will need: Bachelor's Degree required; Master’s or Doctorate/PhD in an appropriate field of study preferred A minimum of five years' of recent post-secondary (or equivalent) teaching experience in business, health or education In-depth knowledge related to MOA context and scope of practice demonstrated by MOA work experience and ability to become HICA certified by September 1, 2027 Demonstrated knowledge of Douglas College policies related to education and administration Demonstrated ability to teach adult learners Demonstrated organization and time-management skills Demonstrated project‑management skills Demonstrated positive and collaborative interpersonal and networking skills, including teamwork and conflict‑resolution skills Demonstrated effective communication skills, in both verbal and written forms Knowledge of, and experience in, curriculum development and program evaluation Demonstrated self-direction, motivation, initiative and creativity Demonstrated advocacy and commitment to the education, training and role of unlicensed care providers Demonstrated understanding of principles of equity, diversity, inclusivity and cultural awareness in the context of education and practice Demonstrated ability to represent the goals, values and philosophy of the MOA Department and Douglas College Additional Information The Faculty of Health Sciences is seeking a Program Coordinator for the department of Medical Office Administration. This position takes effect September 1, 2026 for an initial one-year term with the possibility of an extension(s) up to a maximum of three years.

This role has two (2) sections of time release available for the 2026-2027 academic year. Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. #J-18808-Ljbffr