Manager, Creative Director

Manager, Creative Director

Capital One Brand Creative is looking for an experienced, innovative, strategic creative leader who has managed and led creative teams. You will inspire and drive change while developing and executing world‑class, effective creative strategies for a range of digital channels, including email, web, direct mail, display, video, and social media. You know the formula for developing brand‑building, breakthrough creative that drives results, is on target, and on brand.

You will keep the team ahead of the curve and build future creative talent and leaders.

What you’ll do

• Lead and inspire the team to develop strategically‑grounded, insight‑driven creative.
• Manage creative talent (Art Directors, Graphic Designers and Copywriters) including a mix of full‑time associates, contractors, and agencies.
• Empower and inspire full‑time associates through coaching and help them develop in their careers.
• Guide the team in the strategic adoption of AI tools to broaden creative exploration and pressure‑test concepts, ensuring our creative talent remains at the forefront of the industry and equipped for the future of the craft.
• Proactively leverage AI to enhance leadership effectiveness, create scalable tools that empower cross‑functional partners, and establish new ways to influence strategy and drive alignment across the organization.
• Collaborate with marketing strategists and internal business clients to understand consummate needs, positively influencing marketing strategy and the customer experience.
• Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.
• Demonstrate an understanding of the intended audience; interpret market research and test results, and use findings to focus targeted marketing messages.
• Build and maintain relationships with a network of partner groups (digital, operations, legal, etc.) to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner.
• Present and influence with a convincing and inspiring style to increase buy‑in and open the door for new opportunities – both for your team and department.
• Leverage AI tools to spark new ideas and enhance the creative vision, using technology to complement and scale your artistic vision.

Who you are

You want to be an evidence‑based marketer who...

As an Individual

• Your curiosity is endless. There’s always something else to learn.
• You’re flexible and not afraid of change—in fact you welcome the challenge.
• You share your point of view, but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence and patience.
• You’re a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.
• You care—about the work, your team and the customers you serve.

As a Leader

• You value authenticity over perfection. You lead with empathy, vulnerability and honesty.
• You deeply invest in understanding the humans around you.
• You say what needs to be said and work hard to find the right words.
• You’re an expert. You also know when you’re not and need to find one.
• You use all this to make things happen, create amazing work and inspire others.

Candidates must provide a portfolio of their creative work for consideration

Basic Qualifications

• Bachelor’s degree or military experience
• At least 3 years of experience leading creative teams
• At least 5 years of multi‑channel digital marketing experience on client‑side or agency

Preferred Qualifications

• Creative portfolio that includes produced work for large, integrated marketing campaigns
• 5+ years of experience in a Creative Director role
• 4+ years of experience directly managing a creative team
• Experience at a large in‑house creative team
• Experience working with a Fortune 100 brand

Compensation

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Chicago, IL: $138,100 - $157,700 for Manager, Creative

McLean, VA: $151,900 - $173,400 for Manager, Creative

New York, NY: $165,700 - $189,200 for Manager, Creative

Richmond, VA: $138,100 - $157,700 for Manager, Creative

Compensation may also include performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Application Process

This role is expected to accept applications for a minimum of 5 business days.

Equal Opportunity Employer

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Accommodations

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Technical Support

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com