Logistics Representative

Job DescriptionJob DescriptionJohnson Service Group is seeking for Experienced Field Service Logistics Representative. This role serves as a direct interface with the customer, ensuring accurate and timely support of parts, logistics requirements, and aircraft readiness in a mission-critical environment.

Key Responsibilities

Serve as primary point of contact for parts support, order validation, and supply issue resolution

Analyze delivery schedules, and requirements to support mission readiness

Coordinate with program asset managers and suppliers to resolve shortages and discrepancies

Maintain accurate data within customer logistics systems

Prepare and deliver reports on supply performance and metrics

Investigate and resolve inventory discrepancies with customer and program leadership

Support shipping/receiving activities and associated documentation

Track and follow up on inbound and outbound shipments

Build and maintain strong, professional customer relationships

Support warehouse operations as required (including forklift operations)

Basic Qualifications (Required)

Minimum 3 years of experience in supply chain, logistics, or inventory management

Experience using logistics systems, inventory databases, or supply support systems

Proficiency with Microsoft Office Suite

Ability to obtain and maintain a U.S. Secret Security Clearance (U.S. Citizenship required)

What That Experience Should Include

Experience supporting customer-facing or operational environments, not solely back-office work

Ability to manage multiple priorities in a fast-paced setting

Demonstrated ownership in identifying issues and driving them to resolution

Comfort working with changing priorities and incomplete information

Demonstrates the ability to prioritize and complete all required training and qualification requirements in a timely manner to meet contractual, regulatory, and operational expectations.

Preferred Qualifications

Experience supporting U.S. Air Force or DoD logistics operations

Familiarity with USAF supply systems (e.g., FMxC2, ILS-S, DIFM processes)

Experience with product deficiency reporting

Knowledge of hazardous material handling and shipping

Ability to interpret technical publications or engineering documentation

Work Environment & Expectations

100% onsite role supporting flightline and operational activities

May require flexible shifts, including evenings, weekends, and holidays

Must be able to respond to operational needs outside standard working hours

Potential for domestic and international travel, sometimes on short notice

May require deployment in support of DoD contingency operations

What Success Looks Like in This Role

Takes ownership of issues and drives them to resolution without waiting for direction

Maintains accuracy and composure in a fast-paced, changing environment

Communicates clearly and confidently with customers and internal teams

Effectively prioritizes when multiple demands compete for attention

This Role May Not Be a Fit If You Prefer

Highly structured, predictable work with minimal change

Escalating issues rather than working them to resolution

Limited customer interaction or strictly back-office responsibilitiesCompany DescriptionJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.Company DescriptionJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. \r\n\r\nJSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. \r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.