Key Account Manager
Cesna Group
Plymouth, Italy Full Time Operations Jobs Italy
Job Description
Job Summary
Job Description
- KEY RESPONSIBILITIES :
- (To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- AUTHORITY & SCOPE:
- This role operates within defined corporate policies and procedures and exercises judgment appropriate to
- its level of responsibility. The position may influence decisions related to functional operations, processes,
- or recommendations and escalate matters as required
- - Serving as the primary contact for assigned OEM accounts, building and maintaining strong
- multi-level customer relationships.
- - Driving expansion of electronic technologies (ePT, Lighting, Chassis, HUD, IVI, ADAS)
- within assigned accounts, with emphasis on Stellantis N.A.
- - Developing and executing accounts with specific strategies to grow existing businesses and
- secure new program awards.
- - Coordinating cross-functional teams (engineering, operations, quality, program management) to
- ensure seamless customer experience and program execution.
- - Monitoring account health metrics such as on-time delivery, quality performance, and customer
- satisfaction; proactively addressing issues and implementing corrective actions.
- - Identifying and pursuing new business opportunities by understanding customer roadmaps,
- product strategies, and emerging needs.
- - Preparing and delivering customer presentations and business reviews that communicate
- value proposition.
- - Tracking and reporting on sales pipelines and forecasts for assigned accounts.
- - Staying current on industry trends and competitive activities affecting assigned accounts.
- - Negotiating commercial terms for new programs in collaboration with senior leadership.
- - Ensuring timely and accurate communication between customers and internal stakeholders.
- - Supporting customer concerns by engaging appropriate functional teams and driving
- accountability.
- - Participating in customer meetings and technical reviews including strategic planning sessions.
- - Maintaining detailed account plans including organizational structure, decision-making processes, and relationship mapping
- Supervisory Responsibilities: Yes
- QUALIFICATIONS (The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)
- Required Education & Experience:
- - 7?10 years of automotive industry experience with a proven track record in OEM account
- management or sales.
- - Stellantis experience is highly preferred.
- - Bachelor's degree in business, Engineering, Sales, Marketing or related field; master's degree is
- a plus.
- - Experience with Global Tier 1 suppliers in customer-facing roles.
- - Established relationships with OEM purchasing and engineering teams, especially within
- Stellantis.
- - Strong technical aptitude in automotive systems, electronics, ADAS, and electrification.
- Required Knowledge, Skills, & Abilities:
- - Strong relationship-building skills with the ability to develop trust and credibility at all customer
- levels.
- - Results-oriented mindset with proven ability to achieve sales targets and business objectives.
- - Excellent communication and presentation abilities, both written and verbal.
- - Strategic thinking paired with strong execution skills.
- - Problem-solving mindset with the ability to navigate complex situations and create win-win
- outcomes.
- - Self-motivated and capable of independent work while also being a strong team collaborator.
- - High emotional intelligence with adaptability to different situations and personalities.
- - Strong organizational and multitasking skills with the ability to manage multiple priorities and
- deadlines.
- - Proficiency in CRM systems and business tools including Microsoft Office and analytics
- platforms.
- - Willingness to travel 30?40% to customer sites and company facilities.
- - Be a team player.
- - Have great attention to detail.
- - Strong verbal and written communication skills.
- - Be reliable (with reliable mode of transportation.
- Working Conditions:
- - Occasional international travel
- - Frequent local travel
- - Ability to sit for extended periods, use a computer and phone daily, and occasionally lift 10lbs.
- - A typical work week is 40 hours/week.
- - Working hours for employees are flexible with a typical day starting from 7am- 9am M-F.
- - Office work is normally performed in a typical interior work environment which does not subject
- the employee to any hazardous or unpleasant elements.
- - $200K-230K
- - Paid Vacation & Personal Time Off
- - 15 Paid Holidays
- - 401(k) with Company Match
- - Health, Dental, and Vision Insurance
- - Life Insurance
- - Disability Insurance
- - Tuition Assistance
Apply online or feel free to contact us directly for more information about the opportunity.
Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
Posted April 14, 2026