Internal Sales Executive

We are in a period of strong growth and seeking an experienced Internal Sales Executive to join our creative and enthusiastic team in Bromsgrove. You will work closely with both new and existing clients, developing strong relationships and ensuring exceptional service. Experience in the POS, signage, or large-format industry is advantageous, but above all we value personality, pace, diligence and a proactive attitude.

The role is ideal for someone who thrives in a busy internal sales environment, has strong communication skills, and enjoys building relationships with both customers and colleagues. Bring your ideas and help shape the continued success of VKF Renzel. Key Responsibilities Advising clients on the most suitable products and solutions for a wide variety of projects.

Handling customer projects for initial enquiry through quoting to final delivery. Building and maintaining long‑term relationships through regular communication. Acting as a key point of contact for day‑to‑day operational issues.

Processing sales orders, purchase orders and quotations. Providing excellent customer service and managing enquiries efficiently. Coordinating with the production team to ensure quality of service.

Updating and maintaining the customer database and CRM systems. Using Microsoft Office and standard business software. Liasing with production and head office staff regarding enquiries and orders.

General administrative and office duties. Attending exhibitions and client meetings on occasion when required. Other duties as necessary.

Several years of experience within an internal sales office environment including preparing quotations and costing projects. Experience within the POS, display, signage or print industry. Excellent communication skills, both written and verbal.

A proactive, positive and customer‑focused approach with a strong customer service background. Able to work effectively as part of a team, but to also use your own initiative. Excellent time management and ability to prioritise workload.

Salary: Competitive/based on experience. Schedule: Monday to Friday, 40 hours per week. Contract: Full‑time, permanent.

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