Housekeeping Supervisor

Job DescriptionJob DescriptionSummaryAs a Housekeeping Supervisor, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. We pride ourselves on providing guests with a camping experience that includes all the comforts and luxury of home. Your role is to lead a team of housekeepers to provide guests with a consistently clean and comfortable environment in their tent for the duration of their stay.

You will work side-by-side with your team to deliver results. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.CompetenciesEffective CommunicationAdaptagilityDecision MakingInitiativeKey ResponsibilitiesThink critically to respond and react quickly to ever changing situations on propertyBe an active listener, an approachable leader, and available to lend supportInteract regularly with all co-workers and guestsMeet regularly with camp leadership to ensure overall camp success and guest satisfactionAnticipate workflow and appropriately delegate tasksFind ways to streamline processes to maximize efficiency and resource useLead by exampleInspire your team to be engaged and committed to excellence, celebrating team resultsWork with front desk supervisor to ensure all lost and found items are properly handledPrioritize cleaning rooms based on inventory, requests, and guaranteesAssist management in hiring, training, scheduling, and coaching team membersLead the housekeeping team in Under Canvas sustainability effortsLead your team to meet deadlines by while maintaining high standardsDevelop trust and mutual respect among the teamParticipate in weekly and daily meetings to ensure the Housekeepers are well informed about, upcoming events or groups, and any other special events or arrivalsInspect what you expect from your housekeepers and provide timely, constructive feedbackEnsure you are appropriately staffed and working efficiently with available resourcesOther duties as assignedPreferred QualificationsHigh School Diploma/GEDPrior housekeeping managementAbility to set clear expectations and lead a teamAttention to detailStrong communication skillsUnderstanding of property management systemsSolutions-oriented mindsetAdditional InformationThis position requires the individual to wear and work in personal protective equipment, when applicable.This position requires that the individual is able to lift a minimum of 45lbs independently.Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

Compensation and Benefits:Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:Health Insurance401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discountsLifestyle partner brand and industry discountsHousing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductionsEmployee Assistance ProgramUnder Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.