Housekeeping Operations Manager - Bristol/Cardiff

Operations Manager - Housekeeping (Hotel Sector) £44,000-£45,000 + Car + Benefits Bristol/Cardiff Area Are you a housekeeping professional ready to take the next step into multi-site operations management? Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence?If so, we'd love to hear from you!About the CompanyWe are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry. Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services.Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the South West and Wales region.

This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential. What You'll Be Doing:Overseeing housekeeping operations across a portfolio of hotel sitesSupporting and managing site-based teams to ensure service standards are consistently highWorking from home, with 3-4 days per week spent on-siteLeading on recruitment, onboarding, compliance, audits, and team developmentMonitoring KPIs and supporting budgeting, forecasting, and process improvementsAssisting with the mobilisation of new sites and supporting client relationships? About You:You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departmentsYou're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping positionYou have excellent leadership and people management skillsYou understand the full operational process, including rotas, stock, compliance, and budgetsYou hold a full clean UK driving licence and are happy to travel regularly across Bristol, Cardiff, the South West, and surrounding areasYou are flexible, proactive, and comfortable working independently What We Offer:£44,000 - £45,000 per yearPermanent, full-time contractCompany car + laptop + phonePrivate health insuranceLife insurancePension schemeMental health & wellbeing supportFamily and personal health support servicesClear long-term career progression opportunities Location:This is a home-based role, but due to the travel requirements, you must be based in or around the Bristol or Cardiff area.