Field Based Property Loss Adjuster
Davies Group
Job Description
Make a Difference When It Matters Most - Join Our Supportive Team!We are recruiting Field Based Loss Adjusters in North London, Cambridge, Bedford & EssexAre you ready for a role where no two days are the same? As our next Property Loss Adjuster, you'll take ownership of a diverse portfolio of claims, ranging in complexity and value, and make a real impact for our customers.You'll thrive in a fast-paced environment, managing both Domestic and Commercial claims with confidence and expertise. This is your chance to work within a collaborative, remote team that values innovation, adaptability, and professional growth.If you're motivated by variety, challenge, and the opportunity to shape outcomes, we want to hear from you!
Bring your strong technical background, your problem-solving mindset, and your passion for delivering exceptional service-and we'll provide the tools, support, and flexibility you need to succeed.What will your day look like:Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.Process all invoices and approve estimates within 5 working days of receipt/agreement.Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.Full completion of all prepared site notes templates and associated documentation within set SLA'sEnsure that the data contained in Cq is accurate at all times.Assist in maintaining accurate management information by completing spreadsheets as necessary. Reduce elapsed timescales by providing and fostering a pro-active approach to file management.Identify cases of possible fraud and recoveries and refer as appropriate within set SLA's.Work to ensure correct policy interpretation and validation.Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA's and formats.Ensure files are up to audit standards at all times.In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA'sTake responsibility for following agreed/documented procedures when dealing with problems and complaints.Build good working relationships with clients and staff, internal and external to the Davies GroupMaintain an awareness of business opportunities and refer all identified opportunities to Davies GroupResponsible for out of hours calls into the Davies Group via a pre-set rotaKnowledge and Abilities:High level of Property Loss Adjuster experienceAlready hold or working towards recognized professional qualifications at a diploma levelAccuracy, attention to detail and an analytical approachStrong verbal and written communicationDemonstrable experience of organizing and managing own workload is essentialAbility to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.Excellent time management to be able to work to short/changing deadlines.BenefitsCareer & Purpose Davies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthPension, 5% employee and 5% employer contributionMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption payMental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible workingDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan