Executive Director, Medical Education Student Services

School of Medicine, Stanford, California, United States

Job Purpose

EPS is seeking an Executive Director, Medical Education Student Services, to lead the strategic direction, operational excellence, and continuous improvement of student‑facing services across EPS. The role prioritizes the integration of emerging technologies, including artificial intelligence, to enhance student services delivery, proactively identify learner needs, and improve operational efficiency.

Core Duties

• Direct staff and provide leadership to achieve the organization’s goals and vision. Responsible for hiring, retaining staff, career coaching, and performance management.
• Initiate and create strategic plans for the organization or program(s) managed, making recommendations that impact the unit’s academic and research capabilities.
• Resolve strategic issues of substantial significance that affect overall functioning beyond the immediate unit, consulting and advising senior leadership.
• Oversee the allocation of all resources and manage the organization’s finances across all sources for the annual budget cycle, including developing, monitoring, forecasting, and reporting.
• Manage grants and contracts for the department, ensuring compliance with institutional and external requirements.
• Advise senior management on programmatic and policy development, and provide input to university leadership on institutional academic and administrative policies.
• Lead the strategic adoption and responsible use of artificial intelligence and advanced technologies to enhance student services, streamline operations, and improve the learner experience.
• Champion a student‑centered service model that prioritizes accessibility, responsiveness, and proactive support across all stages of the medical education continuum.
• Partner in a dyad model with decanal faculty leadership to operationalize academic mission‑aligned initiatives and ensure seamless alignment between educational vision and service delivery.
• Maintain a visible and engaged on‑campus presence to strengthen relationships with students, faculty, and staff, ensuring services are informed by real‑time community needs.
• Use data, predictive analytics, and continuous feedback loops to anticipate student needs, identify risks, and drive continuous improvement in service delivery.

Education & Experience

• Bachelor’s degree and seven years of relevant experience in administrative and financial management, or a combination of education and relevant experience.

Knowledge, Skills, and Abilities

• Demonstrated leadership and supervisory, planning and change management skills.
• Excellent planning and organizational skills.
• Excellent communication skills, including influencing people, solving problems, troubleshooting, creative thinking, and conflict resolution.
• Advanced financial expertise in accounting, budget planning, and financial forecasting.
• Advanced expertise in grants and contract administration.
• Strong analytical and problem‑solving skills; knowledge of industry standards and/or regulatory requirements.
• Strong negotiation and interpersonal skills.
• Attention to detail and accuracy.
• Advanced expertise in business and management computer applications and databases.
• Subject matter expertise for area(s) of responsibility.
• Ability to multi‑task and manage deadlines.

Desired Qualifications

• Experience leveraging artificial intelligence or advanced technologies to improve service delivery, decision‑making, or user experience.
• Strong commitment to student‑centered design and experience supporting diverse learner populations.
• Experience working in close partnership with faculty leadership to translate academic strategy into operational execution.
• Proven ability to lead through influence, visibility, and engagement in a highly interactive, campus‑based environment.

Physical Requirements

• Constantly perform desk‑based computer tasks.
• Frequently sit, occasionally stand/walk, write by hand, use a telephone, and lift/carry/push/pull objects that weigh 11–20 pounds.
• Rarely sort/file paperwork or parts, rarely twist/bend/stoop/squat.

Working Conditions

• Occasional evening and weekend hours.

Work Standards

• Interpersonal skills: demonstrate the ability to work well with Stanford colleagues, clients, and external organizations.
• Promote Culture of Safety: demonstrate commitment to personal responsibility and value for safety; communicate safety concerns and use and promote safe behaviors.
• Comply with all applicable University policies and procedures, including personnel policies and other policies found in the University's Administrative Guide.

The expected pay range for this position is $206,749 to $242,668 per annum.

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Please note: Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Additional Information

• Schedule: Full‑time
• Job Code: 4133
• Employee Status: Regular
• Grade: M
• Requisition ID: 108848
• Work Arrangement: On Site