Dental Front Desk Clerk
Dental Office ABC
Job Description
About the Role We are looking for a friendly and organized Dental Front Desk Clerk to be the first point of contact for our patients. You'll keep the front office running smoothly - managing appointments, handling insurance, and ensuring every patient has a welcoming experience from check-in to checkout.
Responsibilities
Greet and check in patients in a warm, professional manner
Schedule, confirm, and reschedule appointments
Answer incoming calls and respond to patient inquiries
Verify dental insurance eligibility and process claims
Collect co-pays and patient payments; post to accounts
Maintain and update patient records and demographics
Prepare new patient paperwork and intake forms
Coordinate with clinical staff on daily schedule flow
Manage correspondence, filing, and general office duties
Follow HIPAA guidelines for patient privacy and data handling
Qualifications
High school diploma or equivalent (required)
1+ years of experience in a dental or medical front office preferred
Familiarity with dental software (Dentrix, Eaglesoft, or similar) a plus
Knowledge of dental insurance and billing processes preferred
Strong organizational and multitasking skills
Excellent verbal communication and customer service skills
Professional, calm demeanor - especially with anxious patients
What We Offer
Competitive hourly pay
Health, dental, and vision benefits
Paid time off and holidays
Supportive, team-first work environment
Opportunities to grow within the practice
Compensation details: 10000 Yearly Salary
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