Customer Support Specialist

Designation - Customer Service ExecutiveQualification - HSC / Graduate Freshers - Can also applyShifts - Rotational shifts (6 days working with 1 rotational week offs)Location - Work from HomeLanguages Known - Hindi & GujaratiImmediate Joiners Preferred Roles & Responsibilities:Good verbal communications skills in Hindi and GujaratiHandle customer interactions via voice support.Resolve customer queries and provide appropriate solutions.Maintain high customer satisfactions and service quality.Follow process guidelines and company policies.(Domain Knowledge - BPO Voice/ Customer Service)Communication - Basic English System Requirements (Mandatory)-Processor - Core i5 (8th Gen or above)RAM- 8GB MinimumOperating System - Windows 10 or aboveInternet Speed - Min, 20 Mbps (Upload & Download)Camera - MANDATORYUPS Backup - Min. 2 hrs (Mandatory)EDR Installation - Mandatory

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