Customer Support Specialist

Company DescriptionFleetboardgps (Fleet Board GPS) is a company and solution provider that offers GPS vehicle tracking and fleet management systems, mainly operating in Qatar. Role DescriptionThis is a full-time, on-site role for a Customer Support Specialist located in Coimbatore, India. The Customer Support Specialist will be responsible for handling customer inquiries and issues, providing technical support, ensuring high levels of customer satisfaction, and maintaining effective communication with customers. Daily tasks include responding to customer queries, troubleshooting issues, and providing feedback to improve the overall customer experience. QualificationsStrong Customer Support and Customer Satisfaction skillsExcellent Interpersonal SkillsProficiency in providing Technical Support and troubleshooting issuesAnalytical Skills for understanding and addressing customer needsExperience in a similar role is a plusBachelor's degree or equivalent experience in a related fieldExcellent written and verbal communication skillsAbility to work effectively on-site in Coimbatore, India

Preference to locally available candidates