Customer Support Agent Global Tech
Principle
Job Description
Customer Support/Contact Centre Agent - Global Tech Company 12-month contract Hybrid based in Staines, Surrey £28,000 2-3 days onsite per week, 2 days remote A leading global SaaS organisation is hiring a Customer Support Representative to join their growing support team. This is an excellent opportunity to gain exposure to a world-class platform and build a career within enterprise technology. Key responsibilities: * Acting as the first point of contact for customers * Managing and logging support cases * Providing initial triage and guidance * Working closely with specialist teams to resolve issues What we're looking for: * Strong communication and proven customer service skills * Ability to handle queries in a structured, professional manner * Experience in a support or customer-facing role is beneficial Apply today, this role will move fast!