Customer Service Representative

A great opportunity to join our amazing customer services team in the waste and recycling industry. Customer Service Representative £25,174 per year Barlborough (Office Based) Permanent / Full time - 37.5 contracted hours per week Shifts between the hours of 7.45am - 5.30pm Monday to Friday, 8am - 1pm Saturdays (Average 1 Saturday in 8) Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service. We are looking for someone who is passionate about customers, has excellent communication skills, attention to detail, a positive attitude and the ability to keep calm under pressure.

Ideally you will have some experience within a customer service environment. Knowledge of Microsoft Office would be helpful, but is not essential, as we will provide a comprehensive 4‑week induction plan to support you. Benefits 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays Generous pension Medical and dental scheme Cycle to work scheme Retail, leisure and travel discounts Free parking on site Training and development available which opens the door to a number of great internal progression opportunities Commitment to Diversity Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn. #J-18808-Ljbffr