Customer Service Coordinator at Graphic Packaging
Graphic Packaging International Spain SA
Job Description
Experience a fulfilling career as a Customer Service Coordinator at Graphic Packaging, focusing on Canadian accounts and exceptional order fulfillment. Enhance customer satisfaction with effective management. The Customer Advocate role demands expertise in handling customer accounts, emphasizing a positive order-fulfillment experience.
You will utilize AS400 and other systems to manage requests and ensure timely communication with customers. Your ability to work under pressure and multitask is essential for handling diverse responsibilities such as pricing and quality issue resolution. Key Responsibilities: • Input orders accurately and efficiently • Interface with graphics and production departments • Provide detailed reporting on order statuses • Implement inventory management processes effectively • Develop relationships with existing customers Requirements: • Proven knowledge in customer account management • Positive experience in order fulfillment • Proficient in Microsoft Office and ERP systems • Excellent verbal and written communication skills • Strong problem-solving and organizational abilities Utilize your coordination skills to support Graphic Packaging's commitment to customer excellence. #J-18808-Ljbffr