Credit Controller
West Midlands Worcestershire Perm Hub
Job Description
We are seeking a proactive and detail-oriented Credit Controller to join our finance team within a fast-paced fleet business. This role is critical in ensuring timely collection of outstanding invoices, maintaining strong customer relationships, and supporting healthy cash flow across the organisation.Key ResponsibilitiesManage and maintain the sales ledger, ensuring all accounts are accurate and up to dateProactively chase outstanding debt via phone, email, and written communicationBuild and maintain strong relationships with customers to resolve payment queries efficientlyMonitor customer credit limits and assess risk, escalating concerns where necessaryAllocate incoming payments and reconcile customer accountsInvestigate and resolve invoice disputes in collaboration with internal teams (operations, billing, customer service)Produce regular aged debt reports and provide updates to senior managementSupport month-end processes, including reporting and ledger close activitiesAssist in improving credit control procedures and cash collection strategiesRequirementsPrevious experience in a Credit Controller or Accounts Receivable role (ideally within fleet, logistics, or service-based environment)Strong communication and negotiation skillsAbility to manage a high volume of accounts in a fast-paced settingGood attention to detail and strong organisational skillsConfident using accounting systems and ExcelProactive approach with the ability to work independently and as part of a teamDesirableExperience working within a fleet, automotive, or transport businessFamiliarity with high-volume invoicing and contract-based billingUnderstanding of credit risk and collections strategiesWhat's on OfferCompetitive salary and benefits packageSupportive and collaborative team environmentOpportunity to work within a growing fleet businessCareer development and progression opportunities