Commercial Store Associate

Job Description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch coordinators are expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up-to-date with product features and maintain the high quality and visual standards of both the products and the store.

Location

Store #8723, 2700 DUFFERIN STREET, UNIT 61, TORONTO, ON M6B 4J3.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications

• Have a High School diploma or a Certificate of Adult Education Completion (CAEC)
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results.

We invest and support you in: Life with rewards, benefits and the flexibility to enhance your health and well-being; Career with opportunities to learn, develop new skills and grow your contribution; Connection with an inclusive team and commitment to our own and broader communities. It’s all here for you… let’s Create Your Possible.

We offer a wide range of world‑class benefits including retirement, health care, total well‑being services and commute assistance. A general description of benefits offered is available at https://www.benefitscentre.ca/sherwin/. Candidates may view benefit offerings that you may be eligible for if you are hired as a Sherwin‑Williams employee.

Process to get Started

Step 1 – Online Application: Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/. Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners.

Step 2 – Digital Interview: Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue. The interview will consist of a few behavioral based questions. You’ll be able to record and complete your video interview anytime, anywhere; we ask that this step be completed within 7 days of receiving an invitation.

Step 3 – In-Store Interview: Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account skill sets, experience, training, licensure and certifications; the disclosed range estimate has not been adjusted for the applicable geographic differential. The wage range and benefits information is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Employment Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Application Security

Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.