Client Technical Support Consultant III

Job Overview

IT: ADP, Inc. seeks Client Technical Support Consultant III at our Roseland, NJ location to provide 2nd level post-live issue resolution within SLA time frames including investigation, solution identification, recommendation, configuration, unit testing, and solution documentation.

Qualifications

Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field with 5 years of related experience is required. ADP will also accept a master's degree with 3 years of related experience. A 3-year degree or a combination of degrees or diplomas may satisfy the bachelor's degree requirement.

At least 2 years of experience must include:

• SAP HCM
• SAP Dvlpmnt
• Personnel Administration (PA)
• US payroll
• Org Mngmnt (OM)
• Time Mngmnt (TM)
• SF Intgrtn w/ HCM
• WD Intgrtn w/ HCM
• Reslvng customer end-users CRM inquiries & escalated issue tickets
• XML
• Orcle Intgrtn w/ HCM
• ABAP code for HCM
• SFTP File transmission
• General Ledger HCM Postings
• Year End Interface Activities/Compliance Integration

Benefits

Benefits listed at jobs.adp.com/en/life-adp.

Salary

Annual base salary range for this position is: $114,982 to $206,700.

Telecommuting

Telecommuting permitted.