Client Care Coordinator / Veterinary Receptionist

Job DescriptionJob DescriptionClient Care Coordinator / Veterinary Receptionist

Parrish, FL | No Weekends

Pay: $16–$21/hour based on experience, skills, and education

Love helping people, pets, and your team?

Vet Next Door is a family-owned companion animal hospital in Parrish, FL. Since opening in 2022, we have grown quickly by focusing on high-quality medicine, excellent client communication, and a workplace culture where our team feels respected, supported, and heard.

We are looking for a warm, organized, detail-oriented Client Care Coordinator to join our front desk team. This role is ideal for someone who enjoys helping clients, solving problems, keeping the day flowing smoothly, and being the first friendly face families see when they walk through our doors.

Why our team chooses Vet Next DoorWe are intentional about creating a better veterinary experience, not only for clients and pets, but for the people doing the work every day.Our team enjoys:No weekendsNo after-hours emergency shiftsMonday–Friday schedule, 8 AM–5 PMSupportive, low-drama team culturePrivately owned, family-led hospitalLow Stress Handling® practice with certification availableAfter-hours cleaning service so our team can focus on client and patient careA stocked breakroom with team-favorite snacks and drinksMore benefits detailed belowAt Vet Next Door, our front desk team is not just “answering phones.” Our Client Care Coordinators are a critical part of the medical team. You help set the tone for the client experience, support our doctors and technicians, and keep the hospital running efficiently.

A hospital built for modern veterinary careVet Next Door uses tools that help our team communicate clearly and work efficiently, including: Cloud-based veterinary software through Vetspire  AI medical scribe support for records and client communication  Online scheduling and digital client communication tools  Integrated online pharmacy Modern exam rooms and treatment areas  Digital radiography, dental radiography, ultrasound, and in-house diagnostics  A collaborative team approach between doctors, technicians, assistants, and client care staff What we are looking forWe are seeking someone who is friendly, calm under pressure, organized, and comfortable communicating with a wide variety of people. The right candidate understands that veterinary reception requires empathy, attention to detail, professionalism, and teamwork.

Veterinary experience is preferred, but we are willing to train the right person who brings strong communication skills, reliability, kindness, and a team-first attitude.

This position may be a great fit if you: Enjoy helping people and pets  Communicate clearly and professionally  Can stay organized in a busy environment  Are comfortable answering phones and managing multiple priorities  Have strong attention to detail  Can handle emotional conversations with empathy  Work well with doctors, technicians, assistants, and other reception team members  Want to grow with a privately owned veterinary hospital Benefits and compensation

We offer a competitive benefits package, including: $16–$21/hour based on experience, skills, and education  Health insurance  Dental and vision insurance  401(k) retirement plan with employer match  Paid Time Off  Continuing education opportunities  Uniform scrub stipend with embroidery  Employee pet care discounts  Quarterly bonus / profit sharing Position responsibilities

Responsibilities may include: Greeting clients and patients warmly  Answering phones and managing client communication  Scheduling appointments and surgical procedures  Checking clients in and out  Collecting payments and reviewing invoices  Managing email, text, and online appointment requests  Updating client and patient information  Preparing medical records and consent forms  Supporting prescription refill requests and pharmacy communication  Coordinating communication between clients, doctors, and the medical team  Helping maintain a clean, welcoming lobby and front desk area  Assisting with reminder calls, follow-ups, and client education  Supporting inventory, scanning, filing, and other administrative tasks as needed 

About Parrish, FL

Parrish is a fast-growing community on Florida’s west coast near Bradenton, Sarasota, Tampa, and St. Petersburg. Enjoy nearby beaches, kayaking, fishing, wildlife preserves, golf, professional sports, and top-rated schools without the congestion of a major metro area.

Learn more about us at www.myvetnextdoor.com